Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.


Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.


Distance Selling Pharmacies


We have a number of patients who use distance selling pharmacies, such as Pharmacy2u, to order their medication.


Where this is the case, we send the prescription on to the distance selling pharmacy when requested by post as we do not do the Electronic Prescribing Service (EPS).   Should medication then not be received from the distance selling pharmacy, this needs to be taken up with them directly.  Your surgery will not be able to help at this stage.


 Please note that distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.


Belvoir Health Group has an established Patient Participation Group with the aim of:




·        fostering patient participation in health care


·        improving communication between staff and patients and


·        allowing patients to have a say in the future direction of local health    provision




The group operates within a nationally-proposed frame of reference, but largely it’s up to members how it works. Meetings are generally held at one of our three surgeries, although the use of email and the internet offers exciting new possibilities for communication. Members can commit as much or as little time as they like, and contribute in whatever way they feel comfortable.




  Contribute to continuous improvement of local services √


  Help patients to take an active role in their health √


  Provide practical support and help to implement change


    Influence the wider NHS and give patients a say




The group's most recent report was published in March 2014 and can be reached by the relevant link in the right hand column.




The group are always keen to attract new members from all three of our surgeries.


If you would like more information, please ask at Reception, or telephone 0115 896 9991.






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