Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.


Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.


Distance Selling Pharmacies


We have a number of patients who use distance selling pharmacies, such as Pharmacy2u, to order their medication.


Where this is the case, we send the prescription on to the distance selling pharmacy when requested by post as we do not do the Electronic Prescribing Service (EPS).   Should medication then not be received from the distance selling pharmacy, this needs to be taken up with them directly.  Your surgery will not be able to help at this stage.


 Please note that distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.


greenpillsAll prescribed drugs and medications may be obtained from our dispensary in the surgery, during surgery hours, and two full working days notice is required to process repeat prescriptions.

If you would like to order online please visit our Online services page for details as to how to register for this service.

If you would like to order by telephone we do have a 24 hour answering service (including weekends and bank holidays).

We are fully computerised and you will receive a printout giving details of all your medications for each repeat prescription. You can order repeats in writing by handing in or posting a request to us. Alternatively, you can request repeat prescriptions online  If you notice an error on the print out please let the Dispenser know. 
If you want your prescription to be sent to you in the post please enclose a stamped addressed envelope. 
At regular intervals, all patients on repeat medication need to be seen by a doctor or nurse for a review of their medication, and the timetable for this is given on your repeat medication slip.
We are able to provide a home delivery service for Dispensing patients. We are also able to provide Dosette boxes for patients who may struggle to take their medication correctly. Please ask at Dispensary for more information. 

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