Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.


Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.


Distance Selling Pharmacies


We have a number of patients who use distance selling pharmacies, such as Pharmacy2u, to order their medication.


Where this is the case, we send the prescription on to the distance selling pharmacy when requested by post as we do not do the Electronic Prescribing Service (EPS).   Should medication then not be received from the distance selling pharmacy, this needs to be taken up with them directly.  Your surgery will not be able to help at this stage.


 Please note that distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.

GP Training

GP Training

We are a training practice, helping qualified doctors, known as registrars, complete the final stages of their GP training.

We believe that achieving and maintaining training practice status enhances the quality of medical care that we provide for our patients. It also enables patients to see a wider range of clinicians and allows the surgery to benefit from the fresh ideas and approaches brought by young doctors. These doctors become an integral part of the practice team.

Video recordings

As a training practice video recordings are sometimes made of consultations. These are made for teaching purposes only. Video recording are only done with your consent. However, we do stress that all aspects of general practice, including training, are governed by strict rules of confidentiality. No examinations are filmed.

Medical Students

Patients may also meet medical students in the surgery. These students are undergoing a very important part of their medical training and your co-operation is valuable and much appreciated. No intrusion on the privacy of a consultation will take place and again you have the right to refuse their presence if you feel more comfortable. 

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