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Noticeboard

Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.

 

Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.

 

Distance Selling Pharmacies

 

We have a number of patients who use distance selling pharmacies, such as Pharmacy2u, to order their medication.

 

Where this is the case, we send the prescription on to the distance selling pharmacy when requested by post as we do not do the Electronic Prescribing Service (EPS).   Should medication then not be received from the distance selling pharmacy, this needs to be taken up with them directly.  Your surgery will not be able to help at this stage.

 

 Please note that distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.

Current Vacancies

JOB VACANCY: RECEPTIONIST/ADMINISTRATIVE ASSISTANT

We are looking to recruit a confident and dynamic person to greet patients and answer telephones in a professional and courteous manner, direct calls, take messages, and provide a first class service to patients of the Practice at our busy Cotgrave Surgery. Additional duties will include the undertaking of general administration tasks, pulling and filing of patient notes, handling incoming and outgoing post and accurately inputting data onto our clinical systems to ensure patient records remain current and up to date.

The successful applicant will have an outgoing and enthusiastic personality, flexibility to meet the needs of the organisation, be IT literate and have a desire to grow and succeed within the organisational structure. 

The scheduled hours of work are 20 per week  

Monday 8am – 11am

Tuesday 1pm – 4pm

Wednesday – 3.30pm – 6.30pm

Thursday 4pm – 7pm

Friday 8am – 12 noon & 3pm – 7pm

(Flexibility to help cover holidays and sickness when needed is essential).

Please submit applications by Friday 10th January 2020. Please email your CV as soon as possible to helena.arnold@nhs.net. Previous applicants need not apply.

Due to high volume of applicants, only successful candidates will be contacted.



 
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