Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.


Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.


Distance Selling Pharmacies


We have a number of patients who use distance selling pharmacies, such as Pharmacy2u, to order their medication.


Where this is the case, we send the prescription on to the distance selling pharmacy when requested by post as we do not do the Electronic Prescribing Service (EPS).   Should medication then not be received from the distance selling pharmacy, this needs to be taken up with them directly.  Your surgery will not be able to help at this stage.


 Please note that distance selling pharmacies like this are only allowed to deal with patients by post, telephone or internet, not in person.

Online Services


SystmOnline is a facility available to all registered patients.  The system enables patients to:

  • Request repeat prescriptions.
  • Book routine appointments with a GP
  • Cancel appointments
  • Update your contact details

To use this service you will need to obtain a user name and password, which will be issued to you by the receptionist on request.  You will need to apply in person and provide photographic identification and proof of address before your user name and password will be issued.

Please use this facility responsibly

The system keeps a complete audit trail and we reserve the right to remove the access rights of a patient found to be abusing the system.

To register for or to access online services, please click on the link below:

Click here to register for or access online services

(These on-line facilities are provided by our clinical software provider and work in conjunction with our clinical system)

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website