This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Out of Hours

Your GP out-of-hours services are the responsibility of the Clinical Commissioning Group. If you or your family need urgent medical care when the surgery is closed, please phone 111 for the out-of-hours services.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit. A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to see a nurse, or indeed arrange a hospital attendance.

 

Urgent Appointments

If you have a problem which you feel needs attention urgently on the same day and cannot await a routine consultation, please phone the Receptionist, who will take your details and ask a clinician to phone you back, and they will then deal with your problem in the most appropriate manner.

Your Information

BELVOIR HEALTH GROUP

 

PROTECTING AND USING PATIENT INFORMATION

 

We ask you for information so that you can receive proper care and treatment.

 

We keep this information, together with details of your care, because it may be needed if we see you again.

 

We may use some of this information for other reasons: for example, to help us protect the health of the public generally and to see that the NHS runs efficiently, plans for the future, trains its staff, pays its bills and can account for its actions.  Information may also be need to help educate tomorrow’s clinical staff and to carry out medical and other health research for the benefit of everyone.

 

Sometimes the law requires us to pass on information: for example, to notify a birth.

 

The NHS Central Register for England and Wales contains basic personal details of all patients registered with a general practitioner.  The register does not contain clinical information.

 

You have a right of access to your health records.

 

EVERYONE WORKING FOR THE NHS HAS A LEGAL DUTY TO KEEP INFORMATION ABOUT YOU CONFIDENTIAL.

 

You may be receiving car from other people as well as the NHS.  So that we can all work together for your benefit we may need to share some information about you.  We only ever use or pass on information about you if people have a genuine need for it in your and everyone’s interest.  Whenever we can we shall remove details which identify you.

 

Anyone who receives information from us is also under legal duty to keep it confidential.

 

If you agree, your relatives, friends and carers will be kept up to date with the progress of your treatment.

 

THE MAIN REASONS FOR WHICH YOUR INFORMATION MAY BE NEEDED ARE:

 

  • Giving you health care and treatment
  • Looking after the health of the general public
  • Managing and planning the NHS for example:
    • Making sure that our service can meet patient needs in the future
    • Paying your doctor, nurse, dentist or other staff and the hospital which treats you for:
    • The care they provide
    • Auditing accounts
    • Preparing statistics on NHS performance and activity (Where steps will be taken to ensure you will not be identified)
    • Investigating complaints for legal claims

 

  • Helping staff review the care they provide to make sure it is of the highest standard
  • Training and educating staff (but you can choose whether or not to be involved personally)
  • Research approved by the Local Research Ethics Committee.  (If anything to do with the research would involve you personally, you will be contacted to see if you are willing)

 

The Partners of the Belvoir Health Group

 



 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website